This Privacy Notice for SRC Market ("we", "us", or "our") describes how and why we might access, collect, store, use, and share ("process") your personal information when you use our services — including our mobile application, our hyper-local e-commerce marketplace, our on-demand logistics fulfilment network, or any related marketing or events.
Questions or concerns? Reading this notice will help you understand your privacy rights and choices. If you do not agree with our policies, please do not use our Services. Contact us at seniorichardugoh@gmail.com .
What personal information do we process?
We collect information you provide during registration, order placement, and account use — including name, phone, email, and delivery address.
Do we process sensitive personal information?
No. We do not process sensitive information.
Do we collect information from third parties?
No. We do not collect information from third parties.
How do we process your information?
To provide, improve, and administer our Services, communicate with you, prevent fraud, and comply with law.
How do we keep your information safe?
We use appropriate organisational and technical measures. No online transmission is 100% secure, but we work hard to protect your data.
In Short: We collect personal information that you provide to us.
We collect personal information you voluntarily provide when you register, express interest in our products, participate in activities on the Services, or contact us. The personal information we collect may include:
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment, such as your payment instrument number and security code. All payment data is handled and stored by Paystack. SRC Market does not store complete payment card information.
Social Media Login Data. If you register using a social media account (Facebook, X, etc.), we will collect certain profile information as described in Section 6.
Application Data
All personal information you provide must be true, complete, and accurate.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
In Short: We may share information in specific situations with the following parties.
We do not sell your personal information to third parties.
In Short: We are not responsible for the safety of information you share with third parties linked from our Services.
Our Services may link to third-party websites or applications not affiliated with us. We do not make any guarantee regarding such third parties and will not be liable for any loss caused by their use. Any data collected by third parties is not covered by this Privacy Notice. We encourage you to review their privacy policies before providing any personal information.
In Short: We may use cookies and similar tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (web beacons, pixels) to maintain session security, prevent crashes, save preferences, and assist with basic site functions. We also permit third-party service providers to use tracking technologies for analytics and advertising purposes.
Specific details about our cookie usage are set out in our Cookie Notice.
In Short: If you register or log in using a social media account, we may access certain information about you.
Where you choose to log in via Facebook, X, or another provider, we will receive certain profile information (typically name, email, friends list, profile picture, and other publicly available data). We will use this information only for the purposes described in this Privacy Notice. We are not responsible for other uses of your data by the social media provider — please review their privacy policy.
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this notice.
We retain personal information only for as long as necessary or as required by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require keeping your personal information beyond the period in which you maintain an active account with us.
When we have no ongoing legitimate business need to process your personal information, we will delete or anonymise it. Where deletion is not immediately possible (e.g. backup archives), we will securely store and isolate it from further processing until deletion is feasible.
In Short: We aim to protect your personal information through appropriate organisational and technical security measures.
We have implemented reasonable technical and organisational security measures designed to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. While we work hard to protect your information, transmission of personal information to and from our Services is at your own risk. Please only access our Services within a secure environment.
In Short: We do not knowingly collect data from or market to minors.
SRC Market is strictly intended for users who are at least 18 years of age. We do not knowingly collect, manage, or solicit personal data or financial records from minors under the age of 18. If you are under 18, please do not register an account, utilise the digital wallet, or submit any personal credentials to our platform.
If we discover that a user account has been registered by a minor under 18, we will immediately terminate the account, forfeit unauthorised transaction records, and permanently delete all associated profile data from our Firebase servers. If you are a parent or legal guardian and believe your child has provided us with personal information, please contact us immediately at seniorichardugoh@gmail.com so we can execute data clearance.
In Short: You may review, change, or terminate your account at any time, depending on your country of residence.
Withdrawing your consent:
If we are relying on your consent to process your personal information, you have the right to withdraw consent at any time by contacting us using the details in Section 13. This will not affect the lawfulness of any processing carried out before the withdrawal.
Opting out of marketing:
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. You may still receive service-related messages necessary for account administration.
Account Information:
Upon account termination, we will deactivate or delete your account and information from our active databases. We may retain some information to prevent fraud, troubleshoot problems, or comply with legal requirements.
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard is adopted that we must follow in the future, we will inform you in a revised version of this Privacy Notice.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this notice. If we make material changes, we may notify you by prominently posting a notice or by sending you a direct notification. We encourage you to review this Privacy Notice frequently to stay informed of how we are protecting your information.
If you have questions or comments about this notice, you may contact us by:
SRC Market
You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.
To request to review, update, or delete your personal information, please contact us at seniorichardugoh@gmail.com or visit your account settings page. We will consider and act upon any request in accordance with applicable data protection laws.